Where dedication and discovery shape a healthier future.
PATIENT SERVICES TECH
Overview
- Job Type : Full Time
At UNMH, our Radiology team members are at the heart of our mission to deliver an exceptional patient experience rooted in quality, safety, and compassion. Each team member plays a key role in ensuring every image and interaction reflects our commitment to excellence and our drive to deliver more for the community we serve. New hires are expected to bring a strong work. ethic, empathy, and a passion for serving our community. Success in the first year is defined by consistently providing accurate, high-quality imaging, building trust with patients and colleagues, and contributing to innovative ways we can better serve the health needs of New Mexico’s diverse population.
Success Profile
What does success look like in PATIENT SERVICES TECH at UNMH? These are the traits we value and look for.
- Adaptable
- Collaborative
- Detail Oriented
- Independent
- Team Player
- Multi-tasker
Our department is transformative and ever-changing, consistently adapting to new innovations in medical imaging and interventional techniques. We embrace technology to improve patient care, and streamline procedures.
In our Interventional Radiology department, we practice what we teach handling diverse and advanced specialty cases on par with larger national facilities. This ensures our staff gain meaningful, hands-on experience while delivering exceptional patient outcome.
Our team works hand-in-hand with physicians, nurses, and advanced practice providers to deliver exceptional, patient-centered care and the best possible procedural outcomes.
In our own words
We do so much in Radiology. We're the eyes of the hospital, in many ways.
Jane PotterMBA, RT R (MR)
Radiology Clinical Director
PATIENT SERVICES TECH
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Radiology - CT Scan
FTE: 1.00
Full Time
Shift: Rotating
Position Summary:
Perform patient care and support activities to promote a patient focused care environment. Transport patients within the hospital, assist procedure performance and processing, assist data entry of information into Hospital information system (s), order and stock supplies, maintain unit equipment, and assist patients. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.
Detailed responsibilities:
* COMMUNICATION - Communicate with staff to assure that patient is ready for transport
* COMMUNICATION - Communicate with patients to inform of reason for transport and to promote learning
* PATIENT CARE - Assist patients with basic ADLS
* PATIENT CARE - Answer patients' lights and provide patient service within skill level, or relay patient's request to appropriate care giver
* PATIENT TRANSPORT - Transport patients to and from requesting areas; ensure adherence to all safety measures
* PATIENT CARE - Assist in preparation and maintenance of patient care areas
* EQUIPMENT - Maintain unit equipment and manage routine repairs through clinical engineering
* SUPPLY - Assist in setting unit supply PAR levels, order supplies on a daily basis and stock supplies on a daily basis in cost effective manner
* PATIENT CARE - Pass and pick up dietary trays; communicates patient dietary needs as required
* SUPPLY - Assist in the acquisition of supplies, deliver supplies or specimens to other departments
* FACILITY - Report any physical plant safety issues or equipment problems to the appropriate resources
* COMPUTER - Demonstrate proficiency in utilizing and accessing appropriate computer and information system
* WORK - Able to work independently and within a team environment
* CONFIDENTIALITY - Maintains patient and staff confidentiality, yet reports any breach of conduct
* PATIENT CARE - Identify interpersonal problem areas and demonstrate ability to resolve conflict with those involved in a positive, constructive manner
* POLICIES - Comply with work environment routines according to hospital, nursing division and departmental policies and procedures
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* COORDINATION - Assist Radiology Technologist with distribution of radiology requests
* COORDINATION - Assist radiology technologist with Contrast Medication data; relay information to the technologist
* PATIENT CARE - Assist radiology technologist in preparing patient and radiology room for exam; escort patients to and from exam room being attentive for falls
* EXAMINATIONS - Assist radiology technologist with portable CT/X-Ray/MRI examinations
Qualifications
Education:
Essential:
* High School or GED Equivalent
Experience:
Essential:
Nonessential:
1/2 year (6 months) directly related experience
Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.
Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required
Discover what makes our region a great place to live and work.
Questions? Contact us
If there’s anything else we can help with, let us know. Give us a call at (505) 272-2325.
Some of our benefits include:
Full health/dental/vision with no deductible for full-time employees
Retirement with up to 6% match
PTO and 9 paid holidays
Amazing shift differentials including up to 26% for weekend nights
Sign-on bonuses and relocation assistance*
*For some roles.
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