COMMUNITY BASED SERVICES SUPERVISOR

Minimum Offer

$ 30.60/hr.

Maximum Offer

$ 37.98/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Case Management - UPC

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Assist in the supervision and leadership to a select group of department staff. Plan, organize, and implement community based services for clients. Clients served include: Developmentally Disabled, AIDS, HIV Positive, Physically Disabled and Elderly. Ensures adherence to Hospital and Departmental Policies and Procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities:
* SUPERVISION - Develop efficient organizational structure. Supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiatives
* SUPERVISION - Oversee the work of other personnel by training, allocating and monitoring work
* SUPPORT - Performs work of similar nature
* CASE MANAGEMENT - Oversee and assign clients case loads and staff hours to best suit clients and hospitals need
* SUPERVISION - Assist the program manager in selecting, training/orienting and assigning department staff
* SUPERVISION - Assist in developing standards of performance, performance evaluation; initiate or make recommendations for personnel actions
* PERFORMANCE - Develop standards of performance consistent with professional organization standards, evaluate performance, initiate personnel actions or make recommendations for personnel actions as appropriate
* LEADERSHIP - Provide leadership through identification of problems and opportunities for improvement, program planning, implementation, and evaluation
* SUPPORT - Provide consultation to staff to determine client service needs; participate in internal planning, case review and quality assurance activities of the department
* EVALUATE - Reassess and evaluate staff effectiveness with clients on a periodic basis, monitor client changes and needs
* SUPPORT - Mobilize resources to the benefit of client
* COVERAGE - Organize case coverage during absence of staff
* SUPPORT - Assist staff in needs assessment/evaluation of clients medical and social needs and functional limitations; apply client needs assessment to determine eligibility for program services
* SUPPORT - Provide required data for service accountability expenditures; prepare care summaries and special reports
* POLICY & PROCEDURE - Maintain established departmental policies and procedures, objectives, and quality assurance programs
* RELATED WORK - Perform related duties and responsibilities as required
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures
* OPERATIONS - Oversee some facets of the daily operations of the organizational unit, ensuring compliance with University, State, and federal laws, policies, and regulations
* COMMUNITY RELATIONS - Represent the organization at various community and or/or business meetings; promote existing and new programs and/or policies
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* COORDINATION - Assist the UNM-PC clinics in assisting clients in reaching their goals and supporting their recovery

Qualifications

Education:

Nonessential:
* Bachelor's Degree
Education specialization:
Nonessential:
* Related Discipline

Experience:
Essential:
3 years directly related experience

Nonessential:
5 years directly related experience

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner

Physical Conditions:
Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working conditions:
Essential:
* No or min hazard, physical risk, office environment
* Subject to random alcohol and substance testing
* May perform subordinate tasks in high census/vol