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Job Description: PC TECH SUPPORT at University of New Mexico - Hospital

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PC TECH SUPPORT

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Job ID
639
Category
Information Technology
Department
IT - UNMMG Support
Location
Albuquerque, NM
Date posted
03/10/2023
Pay Rate
$21.61 - $32.44 Hourly

Department: IT - UNMMG Support
FTE: 1.00
Full Time (30 - 40 hours per week)
Shift: Days

Position Summary:
Provide PC workstation support to the computer user population. Assume responsibility for the installation and correction of hardware and software problems at the end-user level. Ensures adherence to Hospital and Departmental Policies and Procedures. No patient care assignment.

Detailed responsibilities:
* STANDARDIZATION - Participate in the Hospitals hardware and software standardization efforts as appropriate and assigned
* INSTALLATION - Responsible for the installation and implementation of PC and Workstation systems as they pertain to PC's
* ASSIST - Assist PC and Workstation users with hardware/software and network problems as they pertain to PC's
* ASSIST - Responsible for assisting in the implementation of the client side of PC Client/Server applications
* DOCUMENT - Prepare documentation for computer programs modified and developed
* ASSEMBLE - Ability to completely disassemble and reassemble PC hardware with minimal assistance
* ASSIST - Provide assistance to IT Analysts in finding suitable resolutions to hardware and software problems
* MAINTENANCE - Assist in the care and maintenance of department facilities, equipment, and supplies
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops

Qualifications


Education:
Essential:
* Vocational or Technical
Nonessential:
* Bachelor's Degree
Education specialization:
Essential:
* Related - Post High School
Nonessential:
* Related Discipline

Experience:
Essential:
Computer science, electronics or related field 2 years directly related experience

Nonessential:
3 years directly related experience

Credentials:


Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise

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