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Overview

Are you a healthcare professional who enjoys helping people with a variety of complex physical and/or mental conditions? Do you want to make an impact in a patient’s life by assessing their needs, listening to their concerns, and helping to find solutions? Do you thrive in a challenging and rewarding fast-paced environment where you can grow as a professional? Then please consider a career as an RN Case Manager at UNM Hospitals!

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Culture

  • At UNMH, you’ll find a world-class care environment that will bring out the best in you. Here, we treat everyone with respect. We listen to our patients, anticipate their needs and make everyone feel welcome.
  • Since we work at a teaching hospital, we keep our skills fresh, learn from mistakes, are thorough and accurate, and open to change. We’re also able to think about the big picture without losing sight of the smallest detail.
  • Working together, we collaborate and encourage each other, but can also work with autonomy. We share ideas, welcome feedback, and value the diversity of our teams.
  • While you build your career with UNMH, we’ll help you excel with ample training and learning opportunities. After all, you’re helping care for people throughout our community, our state, and our region.

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Success Profile

What makes a successful Case Manager at UNMH? Check out the traits we’re looking for and see if you have the right mix.

  • Communicator
  • Compassionate
  • Helpful
  • Motivational
  • Sincere
  • Trustworthy

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Benefits of Employment

  • Medical, Dental (Free for full-time) Vision, Healthcare FSA, Dependent Care FSA

  • 5.5% UNMH contribution after 1 year

  • 56 hours Educational leave; CME allowance

  • Holidays and Sick Days

  • Life and Disability Insurance

  • Relocation Reimbursement

  • Nursing Mother Rooms, Cafeteria

  • Close to Public Transportation, Restaurants, and Entertainment

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Responsibilities

Job ID
15101050
Category
Case Management / Utilization Review
Department
CPC Acute Services
Location
Albuquerque, NM
Date posted
05/20/2020
Position Summary:Organize, administer, and oversee the operation of a clinical therapy, social work, and/or interdisciplinary evaluation program or set of programs designed for a specified patient population. Oversee and coordinate the work of a group of clinical professionals and support staff, and provide a range of direct patient evaluation and counseling and/or social work services as appropriate to program objectives. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.Accountability:
  • LEADERSHIP - Oversee, coordinate, and provide professional leadership in the provision of clinical therapeutic services provided by the program in accordance with program objectives and clinical guidelines, procedures, and standards

  • TREATMENT - Develop, implement, and/or modify treatment protocols and clinical procedures in accordance with clinical objectives and standards

  • PATIENT CARE - Provide direct patient consultation and care; develop, evaluate and modify rehabilitative therapy programs as required

  • OPERATIONS - Oversee all facets of the daily operations of the organizational unit, ensuring compliance with University, State, and federal laws, policies, and regulations

  • RECORDS - Develop and implement systems to maintain records on employees, equipment inventories, and compliance activities

  • RESEARCH - Perform and/or oversee academic/clinical research and associated activities as appropriate, ensuring data integrity and compliance with protocol and standards

  • GRANTS - Prepare grant proposals and manage contracts and grants for various projects

  • COMMUNITY RELATIONS - Represent the organization at various community and or/or business meetings; promote existing and new programs and/or policies

  • CLINICAL EVALUATION - Conduct clinical evaluation activities as appropriate to the specific objectives of the program

  • COLLABORATION - Work collaboratively with University, State, and/or local agencies and constituencies to enhance existing services and build capacity through shared knowledge and training

  • DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops

  • PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols

  • PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes

  • PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk

  • PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner

  • PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

  • BUDGET - Develop and administer the department's annual budget; monitor and approve expenditures

  • Education Requirements:
  • Master's Degree in related discipline

  • Experience Requirements:
  • 5 years directly related experience

  • Licensure/Certification Requirements:
  • One of the following:

  • Licensed Professional Clinical Counselor (LPCC) in State of New Mexico

  • Marriage and Family Therapist License State of New Mexico

  • Licensed Clinical Social Worker (LCSW) in State of New Mexico

  • Experience Requirements - Preferred:
  • Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

  • Bilingual English/Spanish

  • Physical Demands Requirements:
  • Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

  • Testing Requirements:
  • Tuberculin Skin Test required annually

  • Working Conditions Requirements:
  • May be credentialed by UNMH Credentialing Committee

  • No or min hazard, physical risk, office environment

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