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Job ID
Office of Health Literacy
Albuquerque, NM
Date posted
Position Summary:Responsible for managing all aspects of health literacy process for reviewing, editing for readability, tracking, approving, and archiving patient-oriented documents submitted by Hospitals employees. Review and edit patient oriented documents into plain language to meet health literacy guidelines and industry standards. Conduct education of staff on health literacy issues. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.Accountability:
  • MANAGE - Manage all aspects of the health literacy process of reviewing patient-oriented documents. Communicate review processes, requirements, timelines,and revisions to Hospitals employees

  • COLLABORATE - Collaborate with the Health Literacy Specialist to plan and implement processes and systems to efficiently move documents through the health literacy review and approval process

  • ASSIST - Assist supervisor in developing and delivering education and training programs for appropriate staff on health literacy skills and initiatives

  • EDUCATE - Provide coaching and education to Hospitals employees who create patient-oriented documents and/or work on other health-literacy related initiatives

  • ADVOCACY - Advocate for patient-friendly communication for patients experiencing low health literacy

  • ANALYZE - Conduct readability analysis, editing, and consultation on individual patient documents

  • ADMINISTRATION - Perform various administrative functions such as monitoring expenditures, preparing reports, and correspondence

  • RESOURCES - Serve as an educational resource and role model for clinical and non-clinical staff for health literacy related issues, as assigned

  • COMMITTEES - Attend meetings and represent department or Hospitals within Hospitals related committees or the community, as assigned by supervisor

  • REPORTS - Prepare weekly, monthly, quarterly, and annual reports related to program operations as well as other special reports as necessary

  • RECORDS - Maintain reports and records; collect statistical data for administrative and/or quality improvement purposes

  • DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops

  • Education Requirements:
  • Bachelor's Degree in related discipline

  • Experience Requirements:
  • 1 year directly related experience

  • Education Requirements - Preferred:
  • Master's Degree in related discipline

  • Experience Requirements - Preferred:
  • Bilingual English/Spanish

  • Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

  • Testing Requirements:
  • Tuberculin Skin Test required annually

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    • Education, Albuquerque, New Mexico, United StatesRemove