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As part of a supportive team of Nurse Case Managers and Social Workers, you’ll provide top patient care for Intensive Care, Emergency, OBGYN, Surgical Services, Pediatrics and multiple specialty care services. Working collaboratively with a team of providers, you’ll develop, implement, and maintain safe care transitions. As an advocate for the patient and the hospital, your work will contribute to the heart of our mission as you help effect optimal patient outcomes, achieve continuity and quality of care, and improve patient satisfaction. If you’re an experienced nurse or social worker with proven leadership qualities, good clinical judgment, and the ability to work independently, join the UNMH team as a Case Manager.

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Success Profile

What makes a successful Case Manager at UNMH? Check out the traits we’re looking for and see if you have the right mix.

  • Communicator
  • Compassionate
  • Helpful
  • Motivational
  • Sincere
  • Trustworthy

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  • Employee Quotes

    I'm able to change how UNMH relates to the community. Working with our partners, I communicate about better outcomes that will benefit patients 20 years from now. I’ve never been able to do that before.
    Chauncy
  • Employee Quotes

    I like to problem-solve and figure out ways to make things work. And I love that what I do every day is important.
    Carmen
  • Employee Quotes

    Every day I learn something new, whether it be medical or social. I love the opportunities and the variety of work that I see at UNMH.
    Rebecca

Benefits of Employment

  • Medical, Dental (Free for full-time) Vision, Healthcare FSA, Dependent Care FSA

  • 5.5% UNMH contribution after 1 year

  • 56 hours Educational leave; CME allowance

  • Holidays and Sick Days

  • Life and Disability Insurance

  • Relocation Reimbursement

  • Nursing Mother Rooms, Cafeteria

  • Close to Public Transportation, Restaurants, and Entertainment

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Responsibilities

Job ID 14589947 Department UPC Psychotherapy Clinic Location Albuquerque, NM Date posted 03/13/2019 Position Summary:Provide, oversee, and/or administer a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention, and/or case management services in a high-intensity clinical environment which requires a high degree of independent decision-making and program administration. Lead and train lower level counselors/social workers, students, and/or interns engaged in related therapeutic/patient care activities, as appropriate to the individual position. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.Accountability:
  • PATIENT CARE - Provide counseling, therapy, and/or psychotherapy to clients and families as appropriate to the position

  • PATIENT CARE - Prepare treatment plans, discharge plans, and follow up care programs

  • CONSULTATION - Consult with other therapists and related professional and paraprofessional staff, as appropriate, in the performance of therapeutic and/or casework; refers clients to appropriate service agencies as required

  • INTERVENTION - Provide and/or arrange for therapeutic interventions to include but not limited to emergency services and crisis intervention for individuals with serious emotional or behavioral disturbances

  • REFERRAL - Refers clients to appropriate social service agencies for financial assistance and other required services; may visit patients and families in their homes to provide counseling and outreach services

  • DOCUMENTATION - Follow up to determine reliability of treatment used; change method and degree of therapy when appropriate

  • CONSULTATION - Consult with other legal and treatment agencies and individuals in relation to patient/client records, rights, and responsibilities

  • CASE MANAGEMENT - Prepare related timely documentation for civil commitment hearings or other legal proceedings

  • ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures

  • TRAINING - Provide clinical supervision to lower level therapists and/or graduate social work students/interns, as appropriate, and/or consulting services to other patient care professionals

  • TRAINING - May provide formal teaching, consultation, and in-service training to relevant professionals in immediate proper handling of and/or referral of a variety of matters

  • QUALITY - Promote and use best practices in treatment; may include specialized training

  • QUALITY - Meet published departmental expectations for client access and productivity

  • PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols

  • PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes

  • PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk

  • PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner

  • PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

  • DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops

  • Education Requirements:
  • Master's Degree in related discipline

  • Experience Requirements:
  • Documented experience in age appropriate environment

  • 3 years directly related experience

  • Licensure/Certification Requirements:
  • One of the following:

  • Licensed Professional Clinical Counselor (LPCC) in State of New Mexico

  • Licensed Clinical Social Worker (LCSW) in State of New Mexico

  • Marriage and Family Therapist License State of New Mexico

  • Experience Requirements - Preferred:
  • Bilingual English/Spanish

  • Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

  • Physical Demands Requirements:
  • Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

  • Testing Requirements:
  • Tuberculin Skin Test required annually

  • Working Conditions Requirements:
  • May be credentialed by UNMH Credentialing Committee

  • Sig Hazard: Chemicals, bio hazardous materials requiring extensive safety precautions and may require protective equipment

  • Apply